Cookies Policy

WHAT ARE COOKIES?

Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

At Zilion, we use cookies to enhance your shopping experience, remember your preferences, and help us understand how our site is being used so we can improve it.


HOW WE USE COOKIES

We use cookies for a variety of reasons detailed below:

  • To Run Our Store: Some cookies are essential for you to be able to experience the full functionality of our site. For example, they allow us to maintain user sessions and prevent any security threats. They also allow you to add products to your cart and checkout securely.

  • To Remember Your Preferences: These cookies allow our website to remember choices you make (such as your user name or region) and provide enhanced, more personal features.

  • For Analytics: We use cookies to help us understand how our website is performing, how visitors interact with the site, and whether there may be technical issues. This helps us improve the Zilion shopping experience.

  • For Marketing & Social Media: These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user, such as showing you a hair care product you recently viewed on our site when you visit Facebook or Instagram.


THE TYPES OF COOKIES WE USE

Necessary Cookies

These are essential for the website to function. Without these, you cannot put items in your cart or pay for them.

  • Examples: _ab, _secure_session_id, cart, cart_sig.

Reporting & Analytics

These cookies collect information about how you use our website, which pages you visited, and which links you clicked on. All of the data is aggregated and, therefore, anonymized.

  • Examples: _tracking_log, _shopify_ga, _shopify_s (Google Analytics).

Advertising & Retargeting

These cookies are used to deliver beauty and skincare advertisements that are more relevant to you and your interests. They also limit the number of times you see an advertisement.

  • Examples: Facebook Pixel, Google Ads, and Instagram tracking tags.

Third-Party Cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service and deliver advertisements. For example, Afterpay or Laybuy may use cookies to process your payment plan.


HOW LONG DO COOKIES STAY ON MY DEVICE?

  • Session Cookies: These are temporary and expire once you close your browser.

  • Persistent Cookies: These remain on your device for a set period or until you delete them manually. They help us recognize you as a returning visitor.


HOW TO CONTROL COOKIES

You have the right to decide whether to accept or reject cookies.

  • Browser Settings: Most web browsers allow some control of most cookies through the browser settings. You can set your browser to refuse cookies, or to alert you when cookies are being sent.

  • Shopify Cookie Banner: When you first visit Zilion, you will see a banner asking for your consent to use non-essential cookies.

  • Third-Party Opt-Out: You can opt-out of targeted advertising by visiting:


Please note: If you disable essential cookies, some parts of the Zilion website (like the checkout) may not function properly.


NEW ZEALAND COMPLIANCE

This Cookies Policy forms part of our commitment to the New Zealand Privacy Act 2020. We are transparent about what data we collect and why we collect it. We do not sell your "cookie data" to third-party data brokers.


CONTACT US

If you have any questions about our use of cookies or other technologies, please email us at: care@zilion.co.nz