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HQ Professional - Pro Serum 100ml – product image

HQ Professional - Pro Serum 100ml

Vendor: HQ Professional
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Regular price RRP$41.90 Sale price $37.71
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Shipping & Delivery

At Zilion, we understand that getting your products quickly is just as important as the quality of the products themselves. That’s why we partner with New Zealand’s most reliable logistics providers like Zappy, Post Haste, NZ Couriers, and NZ Post, to ensure your order arrives safely and swiftly.


How do I track my order?

Once our team has packed and dispatched your order, you will automatically receive a shipping confirmation email. This email includes a unique tracking link so you can monitor your parcel’s journey in real-time.

You can also track your shipments directly through our partner portals at Zappy, Post Haste, NZ Couriers or NZ Post using the tracking number provided.

Using the Shop App?
If you have a "Shop" account, you can track your Zilion orders seamlessly. By connecting your email to the Shop app, your delivery status will update automatically in your orders tab. You can also manually add your tracking number to the app for instant notifications.


Why isn’t my tracking link updating?

Don’t worry! After your parcel is dispatched, it needs to reach the courier depot for its first scan. It can take up to 24 hours for tracking details to go live on the Zappy, Post Haste, NZ Couriers or NZ Post systems. If you don’t see an update immediately, please check back the following morning.


What are the shipping costs?

We aim to keep our delivery rates fair and transparent for all New Zealanders:

  • FREE Shipping: On all orders over $85.

  • Standard Metro Delivery: $7.99

  • Rural Delivery: $7.99


What are your delivery timeframes?

We prioritize speed! We offer same business day dispatch for all in-stock items on orders placed before 09:00 AM.

  • Metro Deliveries: 1–4 business days.

  • Rural Deliveries: 3–7 business days.

Please note: During high-volume sale periods or public holidays, there may be slight delays. Orders containing "Dangerous Goods" (like aerosols or certain hair chemicals) may also require additional transit time due to safety regulations.


Can I change or cancel my order?

If you realize you need to make a change, please email us immediately at care@zilion.co.nz with your order number. If your order hasn't been picked up by our delivery partner yet, we will do our absolute best to accommodate your request. Once a parcel has been dispatched, we are unable to modify it.

 

Do you deliver to P.O. Boxes?

No! Because our delivery partner(s) do not deliver the cosmetics to P.O. Boxes. Please ensure you select the appropriate shipping method and correct delivery details.


Why did I only receive part of my order?

To get your items to you as fast as possible, we may split orders into multiple shipments if items are located in different areas of our warehouse or some of the products got damaged while packing or are not available at the moment due to any reason.


How will I know where the rest of my items are?

If your order is split, you will receive a separate tracking link for each parcel via email. Please check all shipping emails before contacting support, as the rest of your items are likely just a few stops behind!

 

Do you Offer Pickup?

Currently, we do not offer pickups.

Do you ship internationally?

Currently, Zilion is focused on serving our local community. We ship New Zealand-wide only and do not offer international delivery at this stage.
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Estimate delivery time: in stock products is 2 - 12 business days  and pre-order products is 7 - 50 business days

Return unused items within 30 days of purchase. Shipping charges are non-refundable.

HQ Professional - Pro Serum 100ml – product image

HQ Professional - Pro Serum 100ml

$37.71

HQ Professional - Pro Serum 100ml

 

HQ Professional - Pro Serum 100ml is a finishing serum that protects the hair fibre and leaves hair silky, soft and shiny.

 

Product Overview

  • Brand: HQ Professional
  • Product type: Hair Serum
  • Size: 100ml
  • Suitable for: All hair types
  • Use: Salon and home use

 

Detailed Description

Use it as the last step in your styling routine to smooth and protect the hair fibre and boost shine.

A little goes a long way on the mid-lengths and ends.

 

Why Use HQ Professional Pro Serum 100ml?

  • Finishing and protective serum
  • Silky, soft feel
  • Intense shine
  • Lightweight
  • A simple add-on to your wash routine

 

Key Benefits

  • Smooth, polished finish
  • Protected ends
  • Tames flyaways
  • Long-lasting bottle
  • Helps leave hair feeling healthier and easier to manage

 

Best Suited For

  • All hair types
  • Dull or frizzy hair
  • Everyday or regular salon-quality cleansing

 

How to Use

  1. Warm a small amount between your palms.
  2. Smooth over the mid-lengths and ends.
  3. Style as usual.

 

Directions & Safety Information

  • For external use only.
  • Avoid contact with eyes; if contact occurs, rinse well with water.
  • Stop use if irritation occurs.
  • Keep out of reach of children.

 

Ingredients

A full ingredient (INCI) list is not included in the product information we reference, so we have not reproduced one here. The complete list is printed on the pack.

Please check the product packaging for the full and most up-to-date ingredient list before buying and using. Formulations can change, so please read the ingredients on the pack before purchase, especially if you have allergies or sensitivities.

 

Other Product Information

  • Brand: HQ Professional
  • Size / quantity: 100ml
  • Product type: Hair Serum
  • Country of origin: See product packaging

 

Summary

HQ Professional - Pro Serum 100ml is a hair serum – finishing serum that protects the hair fibre and adds silky shine. It is available at Zilion with nationwide New Zealand delivery.

 

Availability at Zilion Online Store

HQ Professional - Pro Serum 100ml is available at Zilion Online Store NZ. All products are 100% authentic, with secure checkout and Afterpay and Zip available. Shop more: hair serums, hair oils, shine oils and serums.

 

Delivery Across New Zealand

We deliver nationwide to Auckland, Hamilton, Tauranga, Wellington, Christchurch, Dunedin, Queenstown, Rotorua, Taupo, Napier, Hastings, Nelson, New Plymouth, Palmerston North, Whangarei, Invercargill and everywhere in between. Free NZ shipping on orders over $85.

 

Frequently Asked Questions

  1. What is HQ Professional Pro Serum 100ml?
    HQ Professional - Pro Serum 100ml is a finishing serum that protects the hair fibre and leaves hair silky, soft and shiny.
  2. How much should I use?
    Start with a drop or two warmed between the palms; add more only if needed, especially on fine hair.
  3. Can I use it on wet and dry hair?
    Yes. Use it on damp or dry hair.
  4. What size is HQ Professional Pro Serum 100ml?
    100ml.
  5. Is HQ Professional Pro Serum 100ml authentic?
    Yes. Zilion supplies 100% authentic products with secure checkout.
  6. Where can I buy HQ Professional Pro Serum 100ml in NZ?
    Online at Zilion (zilion.co.nz), with nationwide New Zealand delivery.
  7. Does Zilion deliver HQ Professional Pro Serum 100ml across New Zealand?
    Yes, nationwide, with free NZ shipping on orders over $85.
  8. Can I pay with Afterpay or Zip?
    Yes. Afterpay and Zip are available at checkout on eligible orders.
  9. How should I store HQ Professional Pro Serum 100ml?
    Store in a cool, dry place away from direct sunlight and keep the cap or lid closed.
  10. Where can I find the full ingredient list?
    The full ingredient list is printed on the pack. Please read it before use, especially if you have allergies or sensitivities.
  11. How long does it last once opened?
    Check the pack for the period-after-opening symbol or expiry date and use within that period.
  12. Should I do a patch test?
    If you have sensitive skin or known allergies, test a small amount first and stop use if irritation occurs.
  13. Can I use it while pregnant or breastfeeding?
    The information we reference does not give pregnancy-specific advice. If you are pregnant or breastfeeding, ask your doctor or pharmacist before using new products.
  14. Is it suitable for both men and women?
    Yes. Anyone with the hair or skin need described above can use it.
  15. Can I combine it with other brands to reach free shipping?
    Yes. The $85 free-shipping threshold applies to your whole Zilion order.
  16. Is it suitable for salon use?
    Yes. It is a professional product suited to salon use.
  17. What if the product arrives damaged?
    Contact Zilion as soon as possible with your order number and a photo so we can help.
  18. Can I buy more than one?
    Yes. Add the quantity you need to your cart.
  19. Who makes Pro Serum 100ml?
    HQ Professional Pro Serum 100ml is made by HQ Professional.
  20. Is it tested on animals?
    Animal-testing policies are set by the manufacturer; check the brand's own statements or the pack.

 

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