Home Joico - Defy Damage Holiday Duo Gift Pack

Joico - Defy Damage Holiday Duo Gift Pack

Vendor: Joico
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Regular price RRP$64.50 Sale price $51.60
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Shipping & Delivery

At Zilion, we understand that getting your products quickly is just as important as the quality of the products themselves. That’s why we partner with New Zealand’s most reliable logistics providers like Zappy, Post Haste, NZ Couriers, and NZ Post, to ensure your order arrives safely and swiftly.


How do I track my order?

Once our team has packed and dispatched your order, you will automatically receive a shipping confirmation email. This email includes a unique tracking link so you can monitor your parcel’s journey in real-time.

You can also track your shipments directly through our partner portals at Zappy, Post Haste, NZ Couriers or NZ Post using the tracking number provided.

Using the Shop App?
If you have a "Shop" account, you can track your Zilion orders seamlessly. By connecting your email to the Shop app, your delivery status will update automatically in your orders tab. You can also manually add your tracking number to the app for instant notifications.


Why isn’t my tracking link updating?

Don’t worry! After your parcel is dispatched, it needs to reach the courier depot for its first scan. It can take up to 24 hours for tracking details to go live on the Zappy, Post Haste, NZ Couriers or NZ Post systems. If you don’t see an update immediately, please check back the following morning.


What are the shipping costs?

We aim to keep our delivery rates fair and transparent for all New Zealanders:

  • FREE Shipping: On all orders over $85.

  • Standard Metro Delivery: $7.99

  • Rural Delivery: $7.99


What are your delivery timeframes?

We prioritize speed! We offer same business day dispatch for all in-stock items on orders placed before 09:00 AM.

  • Metro Deliveries: 1–4 business days.

  • Rural Deliveries: 3–7 business days.

Please note: During high-volume sale periods or public holidays, there may be slight delays. Orders containing "Dangerous Goods" (like aerosols or certain hair chemicals) may also require additional transit time due to safety regulations.


Can I change or cancel my order?

If you realize you need to make a change, please email us immediately at care@zilion.co.nz with your order number. If your order hasn't been picked up by our delivery partner yet, we will do our absolute best to accommodate your request. Once a parcel has been dispatched, we are unable to modify it.

 

Do you deliver to P.O. Boxes?

No! Because our delivery partner(s) do not deliver the cosmetics to P.O. Boxes. Please ensure you select the appropriate shipping method and correct delivery details.


Why did I only receive part of my order?

To get your items to you as fast as possible, we may split orders into multiple shipments if items are located in different areas of our warehouse or some of the products got damaged while packing or are not available at the moment due to any reason.


How will I know where the rest of my items are?

If your order is split, you will receive a separate tracking link for each parcel via email. Please check all shipping emails before contacting support, as the rest of your items are likely just a few stops behind!

 

Do you Offer Pickup?

Currently, we do not offer pickups.

Do you ship internationally?

Currently, Zilion is focused on serving our local community. We ship New Zealand-wide only and do not offer international delivery at this stage.
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Joico - Defy Damage Holiday Duo Gift Pack

Joico - Defy Damage Holiday Duo Gift Pack

$51.60

Joico - Defy Damage Holiday Duo Gift Pack

Joico Defy Damage Holiday Duo Gift Pack is a protective haircare set featuring Joico’s Defy Damage Shampoo and Conditioner, designed to strengthen, protect, and maintain vibrant, healthy hair.

A salon-quality duo that shields hair from damage, preserves colour vibrancy, and leaves strands soft, shiny, and resilient.


About the Product

The Joico Defy Damage Holiday Duo Gift Pack combines two essential products from Joico’s Defy Damage range: the Protective Shampoo and Protective Conditioner. Together, they deliver advanced damage prevention and repair, making this set the perfect holiday gift or self-care essential for anyone looking to maintain strong, healthy hair.


Detailed Description

Defy Damage Shampoo gently cleanses while protecting hair from environmental stressors and colour fading. Defy Damage Conditioner nourishes and strengthens strands, improving elasticity and reducing breakage. Infused with Joico’s SmartRelease Technology, this duo continuously releases powerful ingredients to keep hair resilient, vibrant, and touchably soft.


Benefits

  • Protects against damage from heat styling and pollution

  • Preserves colour vibrancy for longer-lasting results

  • Strengthens hair and reduces breakage

  • Adds softness and shine instantly

  • Safe for daily use

  • Vegan and cruelty-free formulation


Why Use This Product

Perfect for individuals with colour-treated or damage-prone hair who want a complete protective solution that maintains strength, shine, and vibrancy.


How to Use

  1. Apply Defy Damage Shampoo to wet hair.

  2. Massage into scalp and rinse thoroughly.

  3. Follow with Defy Damage Conditioner.

  4. Distribute evenly through mid-lengths to ends.

  5. Leave in for 2–3 minutes, then rinse.

  6. Use regularly for best results.


Ingredients Used

  • SmartRelease Technology for continuous protection

  • Protective lipids to strengthen hair

  • Conditioning agents for softness and shine

Ingredient Disclaimer: Always review the ingredient list on the packaging before purchase or use, especially if you have sensitivities or allergies.


Best Suited For

  • Colour-treated hair needing protection

  • Hair exposed to heat styling or environmental stress

  • Daily use for damage prevention


Summary

Joico Defy Damage Holiday Duo Gift Pack delivers advanced protection and nourishment with shampoo and conditioner, restoring softness, shine, and resilience to colour-treated and damage-prone hair. A trusted salon-quality set, it’s the ideal choice for gifting or personal care during the holiday season.


Availability

Shop online in New Zealand at Zilion Online Store NZ. 100% authentic product. We accept Afterpay & Zip for flexible payment options.


Top 20 FAQs with Answers

  1. What’s included in the pack? Defy Damage Shampoo & Conditioner.

  2. Is it suitable for colour-treated hair? Yes, it preserves vibrancy.

  3. Does it reduce breakage? Yes, it strengthens strands.

  4. Is it cruelty-free? Yes, Joico products are cruelty-free.

  5. Is it vegan? Yes, formulated without animal-derived ingredients.

  6. Does it add shine? Yes, it restores natural luminosity.

  7. Is it suitable for professional use? Yes, trusted by salons worldwide.

  8. Is the duo economical? Yes, bundled for value.

  9. Can it be used daily? Yes, safe for everyday use.

  10. Does it protect against heat styling? Yes, it shields hair effectively.

  11. Does it detangle hair? Yes, improves manageability.

  12. Is it eco-friendly? Packaging is recyclable.

  13. Is it alcohol-free? Yes, formulated with gentle conditioning agents.

  14. Can it be layered with other products? Yes, works well with Joico Defy Damage Masque.

  15. Does it fade colour? No, it helps preserve colour vibrancy.

  16. Is it suitable for sensitive scalps? Yes, gentle enough for most users.

  17. Does it improve elasticity? Yes, hydration enhances flexibility.

  18. Does it leave residue? No, rinses clean with water.

  19. Is it suitable for gifting? Yes, perfect as a holiday gift pack.

  20. Where can I buy it in NZ? Available at Zilion Online Store NZ, 100% authentic.


Keywords

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