Home Joico - Defy Damage Protective Shampoo 300ml

Joico - Defy Damage Protective Shampoo 300ml

Vendor: Joico
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Sale price $44.50
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Shipping & Delivery

At Zilion, we understand that getting your products quickly is just as important as the quality of the products themselves. That’s why we partner with New Zealand’s most reliable logistics providers like Zappy, Post Haste, NZ Couriers, and NZ Post, to ensure your order arrives safely and swiftly.


How do I track my order?

Once our team has packed and dispatched your order, you will automatically receive a shipping confirmation email. This email includes a unique tracking link so you can monitor your parcel’s journey in real-time.

You can also track your shipments directly through our partner portals at Zappy, Post Haste, NZ Couriers or NZ Post using the tracking number provided.

Using the Shop App?
If you have a "Shop" account, you can track your Zilion orders seamlessly. By connecting your email to the Shop app, your delivery status will update automatically in your orders tab. You can also manually add your tracking number to the app for instant notifications.


Why isn’t my tracking link updating?

Don’t worry! After your parcel is dispatched, it needs to reach the courier depot for its first scan. It can take up to 24 hours for tracking details to go live on the Zappy, Post Haste, NZ Couriers or NZ Post systems. If you don’t see an update immediately, please check back the following morning.


What are the shipping costs?

We aim to keep our delivery rates fair and transparent for all New Zealanders:

  • FREE Shipping: On all orders over $85.

  • Standard Metro Delivery: $7.99

  • Rural Delivery: $7.99


What are your delivery timeframes?

We prioritize speed! We offer same business day dispatch for all in-stock items on orders placed before 09:00 AM.

  • Metro Deliveries: 1–4 business days.

  • Rural Deliveries: 3–7 business days.

Please note: During high-volume sale periods or public holidays, there may be slight delays. Orders containing "Dangerous Goods" (like aerosols or certain hair chemicals) may also require additional transit time due to safety regulations.


Can I change or cancel my order?

If you realize you need to make a change, please email us immediately at care@zilion.co.nz with your order number. If your order hasn't been picked up by our delivery partner yet, we will do our absolute best to accommodate your request. Once a parcel has been dispatched, we are unable to modify it.

 

Do you deliver to P.O. Boxes?

No! Because our delivery partner(s) do not deliver the cosmetics to P.O. Boxes. Please ensure you select the appropriate shipping method and correct delivery details.


Why did I only receive part of my order?

To get your items to you as fast as possible, we may split orders into multiple shipments if items are located in different areas of our warehouse or some of the products got damaged while packing or are not available at the moment due to any reason.


How will I know where the rest of my items are?

If your order is split, you will receive a separate tracking link for each parcel via email. Please check all shipping emails before contacting support, as the rest of your items are likely just a few stops behind!

 

Do you Offer Pickup?

Currently, we do not offer pickups.

Do you ship internationally?

Currently, Zilion is focused on serving our local community. We ship New Zealand-wide only and do not offer international delivery at this stage.
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Joico - Defy Damage Protective Shampoo 300ml

Joico - Defy Damage Protective Shampoo 300ml

$44.50

Joico - Defy Damage Protective Shampoo 300ml

Joico Defy Damage Protective Shampoo 300ml is a gentle daily cleanser designed to protect hair from damage, preserve colour vibrancy, and maintain healthy strength and shine.

A professional sulfate-free formula that defends against environmental aggressors, strengthens hair bonds, and leaves strands resilient, soft, and radiant.


About the Product

Joico Defy Damage Protective Shampoo is part of Joico’s advanced Defy Damage system, formulated to protect hair from the effects of pollution, UV exposure, and heat styling. The 300ml size is perfect for daily use, delivering salon-quality protection and shine at home.


Detailed Description

This protective shampoo gently removes impurities while safeguarding hair against damage. Infused with SmartRelease Technology, it continuously releases nourishing ingredients to strengthen hair bonds, reduce breakage, and preserve colour vibrancy. Ideal for colour-treated, chemically processed, or heat-styled hair, it restores softness and manageability without stripping natural moisture.


Benefits

  • Protects hair from environmental damage

  • Preserves colour vibrancy and reduces fading

  • Strengthens hair bonds with SmartRelease Technology

  • Restores softness and shine

  • Gentle sulfate-free cleansing safe for colour-treated hair

  • Vegan and cruelty-free formulation


Why Use This Product

Perfect for individuals with colour-treated, chemically processed, or heat-styled hair who want to protect against damage while maintaining strength, softness, and shine.


How to Use

  1. Apply to wet hair.

  2. Massage gently into scalp and hair.

  3. Rinse thoroughly.

  4. Repeat if necessary.

  5. For best results, follow with Joico Defy Damage Protective Conditioner.


Ingredients Used

  • SmartRelease Technology for continuous nourishment

  • Protective antioxidants to defend against damage

  • Gentle cleansing agents for impurity removal

Ingredient Disclaimer: Always review the ingredient list on the packaging before purchase or use, especially if you have sensitivities or allergies.


Best Suited For

  • Colour-treated hair needing protection

  • Chemically processed or heat-styled hair

  • Daily use for damage defense and shine


Summary

Joico Defy Damage Protective Shampoo 300ml delivers a gentle, protective cleanse that strengthens hair bonds, preserves colour, and defends against environmental damage. A trusted salon formula, it’s the ideal choice for maintaining resilient, healthy, and vibrant hair.


Availability

Shop online in New Zealand at Zilion Online Store NZ. 100% authentic product. We accept Afterpay & Zip for flexible payment options.


Top 20 FAQs with Answers

  1. Is this shampoo sulfate-free? Yes, it’s gentle and safe for colour-treated hair.

  2. Does it protect against UV damage? Yes, antioxidants help defend against UV exposure.

  3. Is it suitable for colour-treated hair? Yes, it preserves vibrancy and reduces fading.

  4. Does it strengthen hair bonds? Yes, SmartRelease Technology fortifies strands.

  5. Is it cruelty-free? Yes, Joico products are cruelty-free.

  6. Is it vegan? Yes, formulated without animal-derived ingredients.

  7. Does it add shine? Yes, it restores natural luminosity.

  8. Is it suitable for professional use? Yes, trusted by salons worldwide.

  9. Is the 300ml size economical? Yes, ideal for daily use.

  10. Can it be used on chemically processed hair? Yes, it’s safe and protective.

  11. Does it lather well? Yes, despite being sulfate-free.

  12. Is it eco-friendly? Packaging is recyclable, check details.

  13. Is it alcohol-free? Yes, formulated with gentle cleansing agents.

  14. Can it be layered with other products? Yes, works well with Joico Defy Damage range.

  15. Does it fade colour? No, it helps preserve vibrancy.

  16. Is it suitable for sensitive scalps? Yes, gentle enough for most users.

  17. Does it improve elasticity? Yes, proteins enhance hair flexibility.

  18. Does it leave residue? No, rinses clean with water.

  19. Is it suitable for daily use? Yes, designed for everyday cleansing.

  20. Where can I buy it in NZ? Available at Zilion Online Store NZ, 100% authentic.


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