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Keratin Complex - Primer Shampoo 1000ml

Vendor: Keratin Complex
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Regular price RRP$140.00 Sale price $91.00
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Shipping & Delivery

At Zilion, we understand that getting your products quickly is just as important as the quality of the products themselves. That’s why we partner with New Zealand’s most reliable logistics providers like Zappy, Post Haste, NZ Couriers, and NZ Post, to ensure your order arrives safely and swiftly.


How do I track my order?

Once our team has packed and dispatched your order, you will automatically receive a shipping confirmation email. This email includes a unique tracking link so you can monitor your parcel’s journey in real-time.

You can also track your shipments directly through our partner portals at Zappy, Post Haste, NZ Couriers or NZ Post using the tracking number provided.

Using the Shop App?
If you have a "Shop" account, you can track your Zilion orders seamlessly. By connecting your email to the Shop app, your delivery status will update automatically in your orders tab. You can also manually add your tracking number to the app for instant notifications.


Why isn’t my tracking link updating?

Don’t worry! After your parcel is dispatched, it needs to reach the courier depot for its first scan. It can take up to 24 hours for tracking details to go live on the Zappy, Post Haste, NZ Couriers or NZ Post systems. If you don’t see an update immediately, please check back the following morning.


What are the shipping costs?

We aim to keep our delivery rates fair and transparent for all New Zealanders:

  • FREE Shipping: On all orders over $85.

  • Standard Metro Delivery: $7.99

  • Rural Delivery: $7.99


What are your delivery timeframes?

We prioritize speed! We offer same business day dispatch for all in-stock items on orders placed before 09:00 AM.

  • Metro Deliveries: 1–4 business days.

  • Rural Deliveries: 3–7 business days.

Please note: During high-volume sale periods or public holidays, there may be slight delays. Orders containing "Dangerous Goods" (like aerosols or certain hair chemicals) may also require additional transit time due to safety regulations.


Can I change or cancel my order?

If you realize you need to make a change, please email us immediately at care@zilion.co.nz with your order number. If your order hasn't been picked up by our delivery partner yet, we will do our absolute best to accommodate your request. Once a parcel has been dispatched, we are unable to modify it.

 

Do you deliver to P.O. Boxes?

No! Because our delivery partner(s) do not deliver the cosmetics to P.O. Boxes. Please ensure you select the appropriate shipping method and correct delivery details.


Why did I only receive part of my order?

To get your items to you as fast as possible, we may split orders into multiple shipments if items are located in different areas of our warehouse or some of the products got damaged while packing or are not available at the moment due to any reason.


How will I know where the rest of my items are?

If your order is split, you will receive a separate tracking link for each parcel via email. Please check all shipping emails before contacting support, as the rest of your items are likely just a few stops behind!

 

Do you Offer Pickup?

Currently, we do not offer pickups.

Do you ship internationally?

Currently, Zilion is focused on serving our local community. We ship New Zealand-wide only and do not offer international delivery at this stage.
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Keratin Complex - Primer Shampoo 1000ml

Keratin Complex - Primer Shampoo 1000ml

$91.00

Keratin Complex - Primer Shampoo 1000ml: The Essential Pre-Treatment Clarifier

Product Information & Detailed Description

The Keratin Complex Primer Shampoo (1000ml) is a high-performance, professional-grade clarifying shampoo designed to prepare the hair for smoothing treatments and deep repair services. This 1-liter salon-sized bottle provides an extensive supply for professional environments or for individuals requiring an intensive periodic deep clean.

The Primer Shampoo is not a standard daily cleanser; it is a technical tool used to "prime" the hair by opening the cuticle. It features an advanced alkaline formula (high pH) that effectively de-minerals the hair and removes stubborn buildup from styling products, environmental pollutants, and hard water. By clearing away these barriers, the hair is left in its most receptive state, allowing Keratin treatments or restorative masques to penetrate deeply and bond effectively to the hair fibers.

Why Use Keratin Complex Primer Shampoo?

If you are planning a Keratin Smoothing Treatment or an intensive repair mask, using a regular shampoo is not enough. Most shampoos are pH-balanced to keep the cuticle closed. The Primer Shampoo specifically targets the "clogged" cuticle, ensuring that every strand is stripped of residues that would otherwise block the treatment. Using this product ensures you get the maximum value and longest-lasting results from your professional hair services.

Key Benefits of Using This Product

  • Deep Clarification: Removes heavy product buildup, oils, and environmental impurities.

  • Cuticle Opening: Prepares the hair shaft for optimal absorption of Keratin treatments.

  • De-Mineralizing: Clears out mineral deposits from hard water that cause dullness.

  • Residue-Free Finish: Leaves hair completely clean without any coating or film.

  • Enhanced Results: Increases the lifespan and effectiveness of smoothing treatments.

  • Economical Size: The 1000ml bottle is perfect for professional use or long-term household stock.

Best Suited For

  • Pre-Treatment Preparation: Essential for use before any Keratin Complex Smoothing Treatment.

  • Deep Clarifying: Ideal for swimmers (to remove chlorine) or those using heavy styling waxes/sprays.

  • Oily Scalp Maintenance: Can be used occasionally to "reset" an extremely oily scalp.

  • Hard Water Users: For individuals in NZ regions with high mineral content in their water supply.

Directions to Use

  1. Preparation: Saturate hair thoroughly with warm water to help soften the cuticle.

  2. First Wash: Apply a generous amount of Primer Shampoo. Massage into the scalp and through the ends. Rinse.

  3. Second Wash: Apply again. This time, allow the lather to sit on the hair for 1 to 3 minutes to ensure the cuticle is fully opened.

  4. Rinse: Rinse the hair thoroughly until the water runs clear and the hair feels "squeaky" clean.

  5. Treatment: Proceed immediately with your Keratin Smoothing Treatment or deep conditioning masque.

  6. Note: Do not use a conditioner before a smoothing treatment, as this will close the cuticle you just opened.

Ingredients Used in Product

This product contains specialized Surface Active Agents for deep cleaning, Signature Keratin to protect the hair during the clarifying process, and Alkalizing Agents to adjust pH levels.

PLEASE NOTE: Manufacturers update their formulations periodically. To ensure this product is safe for your specific needs, please check the product ingredients list on the physical packaging before buying or using. This is particularly important for individuals with sensitive scalps or specific allergies.

Availability

The Keratin Complex Primer Shampoo 1000ml is the foundational step for any smoothing or repair service. It ensures that your hair is a "blank canvas," ready to receive the full benefits of professional keratin technology.

Availability: This product is available for immediate purchase at the Zilion Online store. We are a premier New Zealand stockist of 100% authentic Keratin Complex products, providing fast and reliable shipping to Auckland, Wellington, Christchurch, and all rural communities.

Frequently Asked Questions (FAQ)

  1. Is this a daily shampoo? No, it is a clarifying treatment intended for occasional use or pre-salon services.

  2. Can I use this on color-treated hair? Yes, but be aware that its high pH may slightly fade hair color; use it only before a fresh color service or treatment.

  3. Will it make my hair dry? Because it opens the cuticle and removes oils, hair will feel rough until a treatment or conditioner is applied.

  4. Does it contain sulfates? Most clarifying shampoos do; please check the packaging for the latest formulation.

  5. Why does my hair feel "squeaky" after use? That is the sound of a completely clean hair shaft free from silicones and oils.

  6. Can I use this after a Keratin treatment? NO. Using this after a treatment will open the cuticle and strip the keratin out.

  7. Is it safe for natural hair? Yes, it is excellent for a monthly "reset" wash for natural hair.

  8. Does it remove chlorine? Yes, it is very effective at removing pool chemicals.

  9. How often should I use it for clarifying? No more than once every two weeks for non-treatment maintenance.

  10. Do I need a pump for the 1000ml bottle? We recommend using a pump for easier salon dispensing.

  11. Is this product cruelty-free? Keratin Complex does not test its finished products on animals.

  12. Where is it made? Keratin Complex products are designed and manufactured in the USA.

  13. Can I use this before a home hair mask? Yes, it will help the mask penetrate deeper.

  14. Is it safe for pregnant women? It is a topical shampoo, but always consult your doctor regarding specific chemicals.

  15. Does it help with dandruff? It clears the scalp of buildup but is not a medicated anti-dandruff shampoo.

  16. What is the pH level? It typically ranges between 8.0 and 9.0 to ensure the cuticle opens.

  17. Can men use this? Yes, it is great for men who use heavy styling pomades.

  18. What does it smell like? It has a light, clean, professional salon scent.

  19. Will it help my hair grow? It keeps the scalp clean, but its primary purpose is clarifying the hair shaft.

  20. Is this product authentic? Yes, Zilion Online only sells 100% genuine Keratin Complex.

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