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Keratin Complex - Primer Shampoo 473ml

Vendor: Keratin Complex
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Sale price $48.00
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Shipping & Delivery

At Zilion, we understand that getting your products quickly is just as important as the quality of the products themselves. That’s why we partner with New Zealand’s most reliable logistics providers like Zappy, Post Haste, NZ Couriers, and NZ Post, to ensure your order arrives safely and swiftly.


How do I track my order?

Once our team has packed and dispatched your order, you will automatically receive a shipping confirmation email. This email includes a unique tracking link so you can monitor your parcel’s journey in real-time.

You can also track your shipments directly through our partner portals at Zappy, Post Haste, NZ Couriers or NZ Post using the tracking number provided.

Using the Shop App?
If you have a "Shop" account, you can track your Zilion orders seamlessly. By connecting your email to the Shop app, your delivery status will update automatically in your orders tab. You can also manually add your tracking number to the app for instant notifications.


Why isn’t my tracking link updating?

Don’t worry! After your parcel is dispatched, it needs to reach the courier depot for its first scan. It can take up to 24 hours for tracking details to go live on the Zappy, Post Haste, NZ Couriers or NZ Post systems. If you don’t see an update immediately, please check back the following morning.


What are the shipping costs?

We aim to keep our delivery rates fair and transparent for all New Zealanders:

  • FREE Shipping: On all orders over $85.

  • Standard Metro Delivery: $7.99

  • Rural Delivery: $7.99


What are your delivery timeframes?

We prioritize speed! We offer same business day dispatch for all in-stock items on orders placed before 09:00 AM.

  • Metro Deliveries: 1–4 business days.

  • Rural Deliveries: 3–7 business days.

Please note: During high-volume sale periods or public holidays, there may be slight delays. Orders containing "Dangerous Goods" (like aerosols or certain hair chemicals) may also require additional transit time due to safety regulations.


Can I change or cancel my order?

If you realize you need to make a change, please email us immediately at care@zilion.co.nz with your order number. If your order hasn't been picked up by our delivery partner yet, we will do our absolute best to accommodate your request. Once a parcel has been dispatched, we are unable to modify it.

 

Do you deliver to P.O. Boxes?

No! Because our delivery partner(s) do not deliver the cosmetics to P.O. Boxes. Please ensure you select the appropriate shipping method and correct delivery details.


Why did I only receive part of my order?

To get your items to you as fast as possible, we may split orders into multiple shipments if items are located in different areas of our warehouse or some of the products got damaged while packing or are not available at the moment due to any reason.


How will I know where the rest of my items are?

If your order is split, you will receive a separate tracking link for each parcel via email. Please check all shipping emails before contacting support, as the rest of your items are likely just a few stops behind!

 

Do you Offer Pickup?

Currently, we do not offer pickups.

Do you ship internationally?

Currently, Zilion is focused on serving our local community. We ship New Zealand-wide only and do not offer international delivery at this stage.
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Keratin Complex - Primer Shampoo 473ml

Keratin Complex - Primer Shampoo 473ml

$48.00

Keratin Complex - Primer Shampoo 473ml: The Ultimate Pre-Treatment Clarifying Solution

Product Information & Detailed Description

The Keratin Complex Primer Shampoo (473ml) is a professional-grade clarifying cleanser designed to serve as the foundational step for hair smoothing and restorative treatments. This 473ml (16 oz) bottle is the perfect mid-size for both professional salon environments and dedicated at-home maintenance.

The Primer Shampoo is a technical tool designed to "prime" the hair by removing stubborn barriers that regular shampoos leave behind. It features an advanced alkaline formula that effectively de-minerals the hair and strips away buildup from styling products, environmental pollutants, and hard water. By opening the hair cuticle, this shampoo ensures that subsequent treatments, such as the Keratin Complex Smoothing Therapy or deep conditioning masques, can penetrate the hair shaft deeply and bond effectively for maximum results.

Why Use Keratin Complex Primer Shampoo?

If you are investing in a high-end Keratin Smoothing Treatment or an intensive repair mask, using a regular, pH-balanced shampoo will limit your results. Daily shampoos are designed to keep the cuticle closed. The Primer Shampoo specifically targets the "clogged" hair shaft, ensuring every strand is a blank canvas. Using this product ensures you get the longest-lasting results and the smoothest finish from your professional hair services.

Key Benefits of This Product

  • Deep Clarification: Powerfully removes heavy product buildup, oils, and environmental impurities.

  • Cuticle Activation: Gently opens the hair cuticle to allow treatments to enter the cortex.

  • De-Mineralizing Technology: Clears out mineral deposits from hard water that can make hair look dull or feel stiff.

  • Residue-Free Formula: Leaves hair completely clean without any film, coating, or artificial residue.

  • Treatment Optimization: Increases the lifespan and efficacy of smoothing treatments.

  • Professional Grade: Trusted by stylists worldwide for its consistency and power.

Best Suited For

  • Pre-Keratin Preparation: A mandatory step before any Keratin Complex Smoothing Treatment.

  • Heavy Product Users: Ideal for those who use high amounts of hairspray, dry shampoo, or waxes.

  • Swimmers: Excellent for removing chlorine and sea salt from the hair fiber.

  • Regional Water Issues: Perfect for individuals in NZ areas with "hard" water (high mineral content).

  • Treatment Reset: For anyone needing to clear out silicone buildup before a deep conditioning mask.

Directions to Use

  1. Saturate: Thoroughly wet the hair with warm water to help soften the cuticle.

  2. First Wash: Apply a generous amount of Primer Shampoo. Massage into the scalp and through the ends. Rinse.

  3. Second Wash: Apply again. This time, allow the lather to sit on the hair for 2 to 4 minutes. This "dwell time" is essential to ensure the cuticle is fully opened.

  4. Rinse: Rinse the hair thoroughly until it feels "squeaky" clean and no residue remains.

  5. Next Step: Proceed immediately with your Keratin Smoothing Treatment or deep repair masque.

  6. Safety Tip: Do not use a conditioner after this shampoo if you are about to perform a keratin treatment.

Ingredients Used in Product

This formula includes specialized high-power surfactants for deep cleaning, pH-adjusting agents to open the cuticle, and signature keratin to protect the hair’s internal integrity during the clarifying process.

PLEASE NOTE: Manufacturers update their formulations periodically to reflect the latest in hair science. To ensure this product is safe for your specific needs, please check the product ingredients list on the physical packaging before buying or using. This is particularly important for individuals with sensitive scalps or specific allergies.

Availability

The Keratin Complex Primer Shampoo 473ml is the non-negotiable first step for anyone serious about hair restoration. It guarantees that your smoothing or repair treatment works at its absolute highest potential.

Availability: This product is available for immediate purchase at the Zilion Online store. We are a premier New Zealand stockist of 100% authentic Keratin Complex products, providing fast and reliable shipping to Auckland, Wellington, Christchurch, and all rural communities.

Frequently Asked Questions (FAQ)

  1. Is this a daily shampoo? No, it is a technical clarifying shampoo for occasional use or pre-treatment only.

  2. Can I use this on color-treated hair? Yes, but it may fade color slightly; it is best used just before a new color service or smoothing treatment.

  3. Will it make my hair feel dry? Yes, because it removes all oils and opens the cuticle. This is normal and will be corrected by the subsequent treatment.

  4. Does it contain sulfates? Please check the packaging for the latest formulation.

  5. Can I use this after a Keratin treatment? NO. This will strip the keratin from your hair and ruin the treatment.

  6. How often should I use it for clarifying? No more than once every 1–2 weeks for non-treatment deep cleaning.

  7. Is it safe for natural hair? Yes, it is great for a periodic "reset" of natural hair.

  8. Does it remove chlorine? Yes, it is highly effective at removing pool chemicals.

  9. How many washes are in 473ml? Approximately 15–25 washes depending on hair length.

  10. Do I need a conditioner after? Only if you are NOT performing a keratin treatment immediately after.

  11. Is this product cruelty-free? Keratin Complex does not test its finished products on animals.

  12. Where is it made? All Keratin Complex products are designed and manufactured in the USA.

  13. Can I use this before a home hair mask? Yes, it will help the mask penetrate much deeper.

  14. Is it safe for pregnant women? It is a topical shampoo, but always consult your doctor regarding specific ingredients.

  15. Does it help with dandruff? It clears scalp buildup, but is not a medicated dandruff shampoo.

  16. What is the pH level? It is alkaline (roughly pH 8.5) to ensure the cuticle opens.

  17. Can men use this? Yes, especially men who use heavy pomades or clay styling products.

  18. What does it smell like? It has a light, clean, professional salon scent.

  19. Will it help my hair grow? It keeps the scalp clean, but its main job is to prep the hair shaft.

  20. Is this product authentic? Yes, Zilion Online only sells 100% genuine Keratin Complex.

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